Many CFO’s and financial executives consider telecommunications as a utility; similar to natural gas and electricity largely because telecom is regulated in a similar manner. Telecommunications, however, differ from traditional utilities in the way they are billed and because there are nuances in the services that make them a hotbed for waste and inefficiency.
In a recently completed survey of our clients, SpyGlass found that 40% of respondents cited the need for pricing, contract and carrier information as a significant need for their businesses. Whether wireless or land lines, Internet or cloud services, access to information on current pricing and carrier option trends ranked very high.
See link below regarding performance of Frontier Communications since it took over some local AT&T and Verizon customers in the Northeast.
Consolidations such as this often lead to poor customer service, billing errors and account management oversights.
Brad Clark and Ed DeAngelo interviewed in the current issue of CEOCFO. See the link to the article here: http://ceocfointerviews.com/interviews/SpyGlass15.htm
SpyGlass is very proud to have been named on the Crain’s Cleveland Business 52 fastest growing companies list! Please check out the complete list at this link: http://www.crainscleveland.com/section/crain52
It’s an honor to be included in a list of such great Northeast Ohio businesses!
I came across this article and felt that it was important to share because SpyGlass completely embodies the three main points that it presents:
We are very proud of the SpyGlass team that helped Montgomery County significantly cut expenses. Our process works in any industry with any size spending. Congratulations to the team. Contact to discuss performing an audit for your organization