SpyGlass Blog

Month: December 2015

Telco consolidation not always good for customers


See link below regarding performance of Frontier Communications since it took over some local AT&T and Verizon customers in the Northeast.

https://www.fool.com/investing/general/2015/12/14/the-worst-frontier-communications-corporation-head.aspx

Consolidations such as this often lead to poor customer service, billing errors and account management oversights.