The City of Mercer Island, Washington, located just east of Seattle in Lake Washington, is home to more than 25,000 people, six schools, and 475 acres of parks and open spaces. With 220 employees and eight Boards and Commissions, the City of Mercer Island government requires a wide array of technology and services to support their services. However, with technology constantly changing and the growing need for telecom due to the pandemic’s impact on work-from-home requirements, the government was faced with added expenses.
