Lorain County Community College (LCCC) in Elyria, Ohio has provided training and education for thousands of students since 1963. Currently serving over 10,000 students, LCCC offers high- quality education and training as a full-service community college. LCCC also provides students access to more than 100 Bachelor’s and Master’s degree programs through its University Partnership with 15 colleges and universities.
With telecom invoices becoming increasingly complex and costly, LCCC’s Chief Information Officer Donald Huffman and his small team became overwhelmed and challenged by managing often 600 pages of tech service bills each month.