Technology Expense Management (TEM) has evolved from its roots in ‘Telecom Expense Management,’ reflecting the growing complexity and breadth of technology services organizations rely on today. This evolution encompasses voice, data, internet, cloud and AI services, and mobility — creating new challenges for cost optimization and management.
That’s where trusted technology advisors make the difference. Through smart, collaborative tech savings, our proven SnapShot Audit® serves as the strategic starting point for ongoing advisory relationships that help you navigate this complex technology environment.
From usage to spend, our SnapShot Audit helps challenge the technology cost status quo by:
Beyond initial savings, we guide you through your complete technology optimization journey with ongoing advisory services through SpyCare®.

Projecting the rapidly shifting technology landscape can be overwhelming, often requiring a significant amount of time and resources to decipher the best solutions for your needs. To help, we offer our exclusive Evaluate, Educate, and Engage process. As our name has represented for over 20 years, the SpyGlass process magnifies today’s technology cost challenges to provide a clear view for the future.
Standout TEM solutions deliver results through sophisticated technologies paired with hands-on advisory services. As your trusted technology advisors, we pair proprietary technology spend analytics and sophisticated software with hands-on analysis to guide you through your complete technology optimization journey.
Our proven SnapShot Audit serves as the strategic starting point for ongoing advisory relationships. This process is organized through our proprietary Technology Expense Management software, which drives optimization and keeps projects on track for efficient completion. Our insights database provides industry benchmarking to show how you compare to your peers.
From the kickoff meeting through implementation by our Implementation Project Manager (IPM) specialists and beyond, we provide live updates through your personalized portal to track project and savings progress. After initial optimization, clients can maintain their savings through SpyCare® for ongoing advisory services and proactive cost management.
Optimize Technology Costs
Streamline IT and Finance Operations
Reduce Risk
Your SnapShot Audit delivered immediate savings, but how do you maintain those results as your technology environment evolves? Without ongoing oversight, many organizations find that inefficiencies creep back in.
As your trusted technology advisors, we created SpyCare to answer the question our clients ask most: “How do I make sure this doesn’t happen again?” SpyCare provides ongoing technology optimization through automation and dedicated advisory support, available in two tiers designed for different organizational needs.
Automation prevents problems before they affect your budget. Dedicated advisory support ensures your technology optimization journey continues long after your initial audit. With our low annual fee structure, you keep 100% of ongoing savings while gaining the peace of mind that comes from continuous cost management.
Learn more about our proven SnapShot Audit process, or browse our client success stories to see how we’ve guided organizations like yours through technology savings.