SpyGlass Thought Leadership

SpyGlass Launches Middle-Market Telecom Expense Management Service

WESTLAKE, Ohio, May 28, 2019 /PRNewswire/ — The SpyGlass Group, LLC announced today, the launch of its SpyCare™ service. A revolutionary cost management package, SpyCare™ brings world-class telecom expense management (TEM) services to the middle market. Having performed over 12,000 telecom audit engagements since its inception in 2001, SpyGlass looks to fill the need for ongoing management and reporting services within a tremendously underserved market. SpyCare™ is a best-of-class managed service. The service offers automated wireless expense management tools, custom developed cloud software and human capital to support the ongoing financial health of middle market businesses.

“Traditional TEM services are complex, expensive, and require significant time and effort from the client to successfully deploy and operate,” says Brad Clark, Co-Founder and Co-President of SpyGlass. “They are not designed to be used in the middle market.” SpyCare™ provides a simpler approach to communications cost management. This report-driven approach offers actionable guidance for financial and IT executives to realize savings quickly and regularly. Ed DeAngelo, also Co-Founder and Co-President adds, “We are often asked by our clients after our telecom audit engagements ‘How can we make sure this cost center doesn’t get out of control again?’ SpyCare™ is the answer to that question.”

In a recent survey of more than 400 clients, middle market business leaders expressed a critical need for access to telecom pricing information and assistance with mobility control. “When we looked in the market for a comprehensive solution to fulfill these needs, we didn’t find one. So, we architected and deployed a cloud-based database, then connected it to a leading wireless expense management software,”  says Mr. Clark. “We are providing this managed service solution to fulfill the needs of our clients and others in the middle market.”

Further enhancing cost-center control, SpyCare™ provides clients with critical benchmark pricing information. With access to pricing benchmarks, SpyCare™ makes evaluating and buying telecom services easier. Additionally, a billing help desk provides immediate access to industry analysts who answer specific questions on telecom bills.

For more information, click here or contact Steve Fisher, VP of Strategic Services at 440-348-9345.